Microsoft has currently deprecated the drip scheduling feature in Field Service which means we must build this feature ourselves, luckily there is a simple way of achieving drip scheduling using sync filters. Below is an example of a sync filter…
Category: FieldOne Sky
FieldOne Sky for Microsoft CRM
How to upgrade from v9.1 to v11+ for Field Service Mobile
Microsoft have added an official article on how to upgrade your mobile project https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-upgrade-project. You have 2 options: Import the new project template from Microsoft, derive the template and create a child project, and manually recreate your customizations in the…
Using Microsoft Flow and TFL API to retrieve Travel Time
Here is an example of using Microsoft flow to calculate estimated travel time from one location to another. This would be very useful for Field agents who travel primarily on trains and public transport. Below is the link to test…
Open Google Maps or Waze from Resco Mobile CRM
Field Agents who frequently travel will most likely be comfortable with using well known and familiar applications to set their journey directions, such as Google Maps or Waze. Below is code which is triggered from a command. In this case…
Open and prepopulate fields onto a new form using JavaScript in Resco Mobile CRM
The only way to achieve opening of a new form is to write some JavaScript using JSBridge. I would assume already that you know how to add commands and OfflineHTML within Woodford. Below is an example of creating a…
Bulk update user work hours for the Schedule Board
If you have lots of users which need their work hours added into CRM, it can take a long time to manually set up each user through the user interface. Below is the code to update user’s work hours in…
Edit System Alerts in Woodford
You may have found text pop ups when using and navigating the Resco Mobile App. But what if you need to edit the message of the Alert? Here’s how you do it! Go to Localizations Drop down the ‘Standard App…
How to fetch data from other Entities in Woodford (Without code)
Here I will go into detail on how you can retrieve data from other entities without the need for code! Load Reference Load Reference can only be used if there are Lookup’s on the form you wish to retrieve data…
Plugins in Resco Woodford – “The secret setting”
If you have been using Resco Mobile CRM for a while you may have realised that by default the mobile app does not update certain changes while you are in offline mode. One example would be that a back office…
Exception has been thrown by the target of an invocation.( – Priorities)
Recently we had an issue where every time we would open up the Schedule Board an error message would appear: Exception has been thrown by the target of an invocation.( – Priorities) We realised that there was a Priority with…