In this post I will show you how to set up an SLA timer on the Schedule Board Requirements view.
First of all you need to create a new field on the Resource Requirement entity:
- Data Type = Whole Number
- Field Type = Calculated
- Format = Duration
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Then create a new calculation for your calculated field. In this case I am using the time difference between the current time using Now() and the Time To Promised date time. If the SLA Time expires then it will be set to ‘0 min‘.
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Then your SLA time field will look something like this:
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I also have a submitted idea to Microsoft for colour coding the requirements view, this would be good to set the rows with a RAG colour based on specific business scenarios. It would be great if you could vote for it here – https://experience.dynamics.com/ideas/idea/?ideaid=223c8c0b-bfbd-e911-b083-0003ff68bc27