Here is an example of using Microsoft flow to calculate estimated travel time from one location to another. This would be very useful for Field agents who travel primarily on trains and public transport. Below is the link to test…
Tag: FieldOne Sky
Why can’t I see my records when using Resco Mobile?
A quick blog post around why sometimes you wont see records when using the Resco Mobile application. There are 3 areas to check: Security Roles Sync Filters View Filters 1. Security Role The first place to look and the least likely…
Open Google Maps or Waze from Resco Mobile CRM
Field Agents who frequently travel will most likely be comfortable with using well known and familiar applications to set their journey directions, such as Google Maps or Waze. Below is code which is triggered from a command. In this case…
Open and prepopulate fields onto a new form using JavaScript in Resco Mobile CRM
The only way to achieve opening of a new form is to write some JavaScript using JSBridge. I would assume already that you know how to add commands and OfflineHTML within Woodford. Below is an example of creating a…
Bulk update user work hours for the Schedule Board
If you have lots of users which need their work hours added into CRM, it can take a long time to manually set up each user through the user interface. Below is the code to update user’s work hours in…
How to fetch data from other Entities in Woodford (Without code)
Here I will go into detail on how you can retrieve data from other entities without the need for code! Load Reference Load Reference can only be used if there are Lookup’s on the form you wish to retrieve data…
Plugins in Resco Woodford – “The secret setting”
If you have been using Resco Mobile CRM for a while you may have realised that by default the mobile app does not update certain changes while you are in offline mode. One example would be that a back office…
Exception has been thrown by the target of an invocation.( – Priorities)
Recently we had an issue where every time we would open up the Schedule Board an error message would appear: Exception has been thrown by the target of an invocation.( – Priorities) We realised that there was a Priority with…
Unable to change the System Status on a Work Order Schedule to “Completed”
There is a bug within FieldOne Sky where you try and complete Work Order Schedule and it will cause a Timeout Exception. Below is an example of a Work Order Schedule which has been In Progress since June 2016. Since…
FieldOne Sky Mobile (Resco Mobile CRM) – Exception while syncing: ‘entity’
If you are using FieldOne Sky or Field Service Mobile, then there is a possibility that you might get this error: